Complaint Redressal & Grievance Mechanism

Official compliance channel pursuant to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

CNN-News18 maintains a formal statutory mechanism for redressal of grievances relating to published editorial content.

Resident Grievance Officer (India)

Office: Grievance Redressal Cell, CNN-News18 Network
Address: 4th Floor, Press Enclave Block, Connaught Place, New Delhi – 110001
Email: grievance@cnn-news18.in
Statutory SLA: Every formal complaint is acknowledged within 24 hours and resolved within 15 days of receipt.